Return & Refund

Thank you for shopping with Art Panda. We are committed to providing high-quality art supplies to our customers. Please read our return and refund policy carefully 🧸

Returns

Due to the nature of our products, all sales are final. We do not offer exchanges and returns. However, if you receive a defective, damaged, or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund. Initial shipping costs are non-refundable. If you receive a replacement, the cost of return shipping will be covered by us 🚗

Refunds

We will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days 📝

Lost Parcel

Please note that we are not responsible for lost parcel once it has been dispatched and is being handled by the courier. If your package is lost or stolen, please contact the shipping carrier to file a claim. If you have any questions or concerns about your order, please do not hesitate to reach out to us 🎀